Last updated: 20 March 2012
Frequently asked questions!!
Why can’t I download a new restaurant? The download reaches 100% but when I try to enter the restaurant, it starts to download again.
This was a known bug if you are on version 1.2 of Order Up!! To Go (you can check the version of your game by going to Options, then View Credits in the main menu). To fix this problem download the latest version of Order Up!! To Go (v1.21) from the app store.
I recently had to restore my purchases from the Options menu. After I restored I noticed that the “Remove Ads” button is visible. Do I have to pay to remove the ads again?
If you have previously purchased “Remove Ads”, Apple will remember that you’ve already paid for it and you won’t be charged again. You can tap the Disable Ads button and it will disappear.
I am having an issue not listed on this Support page, who can I contact?
If you are still having issues that the FAQ doesn’t correct, please email us at [email protected].